Refund policy

30-DAY MONEY-BACK GUARANTEE
If you are not satisfied with your order for any reason, you may request a return and refund within 30 days of the date we ship your order. Any free gifts included with your order are yours to keep.

HOW TO RETURN AN ITEM
1. Contact us within 30 days of the date we ship your order to request a Return Authorization Number. Any way you like is fine: call Customer Care at 1-877-699-1765 (Monday–Friday, 7 a.m.–7 p.m. EST), email service@austinherbalsciences.com, use the contact form on our website, or write to Austin Herbal Sciences, 3101 SW 34th Ave., Ste. 905-436, Ocala, FL 34474. Please include your name and order number.
2. Write your Return Authorization Number clearly on the outside of the package and send it to the address below.
3. Your refund of the purchase price will be issued to your original payment method once our Returns Department receives your package.

RETURN ADDRESS
Austin Herbal Sciences, Returns Department
28 Trade Rd, Plattsburgh, NY 12901, United States

You are responsible for the cost of return shipping. If your order arrives damaged or incorrect, call 1-877-699-1765 or email service@austinherbalsciences.com as soon as possible so we can make it right.